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Category: SecureTrack

Let's imgine following situation:

Tufin SecureTrack is licensed for 2 Firewall Clusters which are centrally managed by one Check Point Security Management Server (resulting in a single SecureTrack ID).
Reports for e.g. Rule and Object Usage deliver results for one Firewall Cluster only. Reports on the second Cluster don't contain any data.

This behavior isn't as expected since it cannot be the connectivity between the Log Server and SecureTrack. Besides this, logs for this cluster are there and shown in the tools by Check Point. So Log data are there but SecureTrack doesn't deliver any report.

 

This behaviour can be reasoned by a missing license! In our case only one FW-license was attached to the Firewall Cluster, but not the second one. So the Firewall Cluster not delivering reports wasn't licensed full and therefore no reports were generated. After (re-)attaching the license reports deliver results for both Firewall Clusters - as expected.